FAQ's

Yes! We’re online only for now, but have plans to make things bigger and better under new ownership! We’ll be adding more content, plus more great brands and toys. We’ll be delivering great fun, with an awesome shopping experience.

Right now we’re an online only store. We’re building a site that’s full of fun and interest, where it’s easy to find the perfect toy! Other sites we proudly bring you are RIOT Art & Craft, Hobby Warehouse and Babies"R"Us

We carry all the best-known brands, with toys suited to children of all ages. We’re always looking out for toys that inspire and engage.

Have a question or need some help? Just drop us an email via our contact page.

All major credit cards, ShopPay AfterPay and PayPal

Please contact our support asap. We cannot guarantee an order can be changed as it might get dispatched from the warehouse before we can change the address

Please contact our support asap. We cannot guarentee an order can be cancelled as it might get dispatched from the warehouse before we can cancel

Please see out warranty and returns policy for information

We ship to Australia and New Zealand

You will be sent a tracking code via email or SMS when your order is on its way

LayUp is an online layby store where you choose the items you want, set up a payment plan that suits your lifestyle, and pay them off over time.

Here's how it works:

1. Browse our store and add what you love to your cart.
2. At checkout, choose a payment plan that fits your budget — weekly, fortnightly, or monthly payments from 4 to 52 weeks.
3. Once your last payment is complete, we arrange to ship your order.
4. Prefer something shorter? You can also use PayPal – Pay in 4 for eligible purchases, breaking your total into four interest-free payments over six weeks.

It's flexible, affordable, and easy!

More information at Laybyland FAQs | Everything You Need to Know About Buy Now Pay Later

Contact Layup directly at Layup